1. What types of products do you offer? We provide a wide range of machines, cleaning materials, and stationery suitable for industrial, commercial, and office use.
2. How can I place an order? You can place an order through our website by adding items to your cart and proceeding to checkout.
3. What payment methods do you accept? We accept credit/debit cards, net banking, UPI, and other secure payment options.
4. Do you offer free delivery? Yes, we provide free delivery on select orders. Check our shipping policy for more details.
5. How can I track my order? Once your order is shipped, you will receive a tracking link via email or SMS.
6. What is your return/exchange policy? We offer easy returns and exchanges for eligible items. Please refer to our exchange policy for more details.
7. How can I contact customer support? You can reach out to us via email, phone, or by leaving a message on our website.
8. Do you offer bulk purchase discounts? Yes, we provide special pricing for bulk orders. Contact us for details.
9. Can I modify or cancel my order after placing it? Orders can be modified or canceled within a limited timeframe. Contact support immediately for assistance.
10. Do you provide installation services for machines? Yes, we offer installation services for select machines. Additional charges may apply.
11. How do I know if a product is in stock? Stock availability is displayed on the product page. You can also contact us for confirmation.
12. Do you offer international shipping? Currently, we only deliver within [your country]. Stay tuned for updates on international shipping.
13. What warranty do you offer on machines? Warranty details vary by product. Please check individual product pages for warranty information.
14. How do I return a defective item? Follow the return process outlined in our exchange policy.
15. What if I receive a wrong item? Contact our support team immediately, and we’ll arrange an exchange at no cost.
16. Do you offer same-day delivery? Same-day delivery may be available in select locations. Contact us for details.
17. Can I visit your physical store? Yes, visit our store at [Insert Address] during business hours.
18. How often do you update product listings? We regularly update our catalog with new products and offers.
19. Do you provide customer support on weekends? Yes, our support team is available [mention working hours].
20. How can I subscribe to your newsletter? Sign up on our website to receive exclusive deals and updates.
21. Do you offer eco-friendly cleaning materials? Yes, we have a range of eco-friendly and sustainable cleaning products.
22. Can I request a product demo before purchasing? Yes, demos are available for select machines. Contact us for scheduling.
23. How do I leave a product review? Visit the product page and click on the review section to share your feedback.
24. Are there any seasonal sales or promotions? Yes, we run special promotions during holidays and festive seasons.
25. Can I set up a business account for recurring orders? Yes, we offer business accounts with special benefits. Contact us to register.
26. How do I apply a discount code? Enter your discount code at checkout to redeem the offer.
27. What is your policy on lost shipments? If your order is lost in transit, we will investigate and issue a replacement or refund.
28. Do you offer customization on stationery products? Yes, we provide customization options. Reach out to discuss your requirements.
29. What safety measures do you follow for packaging? We use high-quality packaging to ensure safe delivery of all products.
30. Can I speak to a customer representative before purchasing? Absolutely! Contact us via phone or email for personalized assistance.
If you have any other questions, feel free to get in touch!
